Florida Department of Education (FLDOE) Office of Student Financial Assistance (OSFA) employees are required by the U.S. Department of Education to complete Security & Confidentiality training upon hire and annually.

I was tasked with updating the existing approved training to ensure compliance with the latest federal and state guidelines. The updated training also needed to emphasize three critical security issues: proper use of passwords and the handling of Personally Identifiable Information.

I developed a 15-minute interactive eLearning compliance course featuring a graphic novel, scenario-based format that addressed real-life employee situations and best practices for resolving them. I also designed custom, scalable illustrations representing the actual FLDOE OSFA office environment.

The e-Learning module received positive reviews and feedback. Learners and FLDOE OSFA leadership noted that they appreciated how the module directly addressed inter-employee conflicts related to the use of PII and felt better equipped to manage the real-life scenarios covered. They also highlighted that the content was engaging, humorous, and visually appealing.

This course later became the foundation for security compliance training across the entire FLDOE agency.

Tools I used to create this course:

Adobe Illustrator

Adobe Photoshop

Adobe Captivate

Audacity